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HELP U FOUNDATION

At Help-U Debt Counsellors, our aim is to provide the best possible relief to the over-indebted and impoverished South African consumers.
For this reason we have adopted many different avenues by which we could assist those who come to us for aid.
This has also led us to establish the Help-U Foundation, through which we intend to alleviate, as far as we are able, the financial distress of the greatly impoverished.

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OUR COMPETITIVE ADVANTAGE
  • The experience of our management team enables us to quickly find solutions to difficult matters and to ensure that all applications are handled effectively and efficiently.
  • The combined legal experience between our legal professionals gives us an advantage when contesting matters in court – an advantage that is not found with the majority of other debt counsellors.
  • The majority of our staff members, including administrative personnel, have completed the official debt counsellors training program and are skilled and knowledgeable in the field.
  • Our Payment Distribution Agency (PDA) has a firm reputation and has been operating since 2008.
  • The software provided by our PDA is cutting-edge, easily understandable and effective in accomplishing the desired tasks.
  • We go the extra mile by offering to consult customers in the comfort of their own homes, or at their workspace.
  • We make use of either the Nu Pay system or bank stop orders in order to relieve our clients from the necessity to make cash payments each month.
OUR CORE VALUES

Integrity:
We strive to maintain the highest possible ethical standards.
We maintain a policy of clear and open communication with our clientele and with credit providers.
We seek to empower previously disadvantaged individuals.
Work Ethic:
We commend hard work and cultivate an attitude of ‘going the extra mile’ for our clients.
We motivate innovation as we strive for better systems or methods to accomplish our tasks more efficiently.
Our team is disciplined and effective in fulfilling their respective roles, and dedicated to our consumers and credit providers.
Commitment:
We strive to reach the best possible agreement, benefiting both the creditor and the client.
We will do whatever we can, within the scope of the law, to see that an application is accepted by creditors and Court Order granted in accordance with the application.

OUR VISION & MISSION

VISION:
To be the first choice for consumers who need assistance in debt related matters throughout South Africa.
To set the industry-standard through the service that we offer.
MISSION:
To extend our reach throughout the Free State and to the remaining provinces in South Africa, while delivering quality work and individual care.

We strive to maintain the highest possible ethical standards whilst maintaining a clear and open communication policy with our clientele and credit providers.  We also seek to empower previously disadvantaged individuals.
-The Help U Debt Counsellors Promise to Clients-